Terms of Service

You may use Paperwise to upload documents and ask questions about them for lawful purposes. You agree not to:

• •Upload content that is illegal, abusive, harassing, or infringes third-party intellectual property rights.
• •Attempt to reverse-engineer, scrape, or systematically extract content from the service.
• •Share your account credentials with others.
• •Use the service to train AI models or build competing products.
• •Circumvent usage limits through multiple accounts or automated requests.
• •Upload malware or code designed to harm Paperwise systems or other users.

The Free plan includes:

• •5 documents stored simultaneously
• •20 AI queries per day (resets at midnight UTC)
• •10 MB maximum file size
• •PDF, TXT, and Markdown file formats
• •7-day conversation history retention

We reserve the right to adjust free tier limits with reasonable notice. If you exceed limits, queries will be blocked until the next reset or until you upgrade.

You own your documents. By uploading content to Paperwise, you grant us a limited, non-exclusive license to store, process, and index your content for the sole purpose of providing the service to you.

We do not claim ownership of your documents. We do not use your documents to train AI models. When you delete content or your account, we remove it from our systems as described in our Privacy Policy.

You must not upload or process the following types of content:

• •Content that violates any applicable law or regulation
• •Child sexual abuse material (CSAM) — violations will be reported to relevant authorities
• •Documents containing another person's private information without their consent
• •Copyrighted material you do not have rights to process
• •Content designed to deceive, defraud, or harm others

You may delete your account at any time from Settings → Profile → Danger Zone. All your data will be permanently deleted within 30 days.

We may suspend or terminate accounts that violate these terms, with or without notice depending on the severity of the violation. Severe violations (illegal content, fraud, abuse) may result in immediate termination without refund.

If your account is terminated erroneously, contact hello@paperwise.ai within 14 days.

Paperwise is provided "as is" without warranty of any kind. We make no guarantees about uptime, accuracy of AI-generated responses, or fitness for any particular purpose. Always verify important information from primary sources.

To the maximum extent permitted by law, Paperwise and its operators shall not be liable for indirect, incidental, or consequential damages arising from your use of the service. Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.

These terms are governed by the laws of the jurisdiction in which Paperwise is operated, without regard to conflict of law principles. Any disputes shall be resolved through binding arbitration, except where prohibited by law.

If any provision of these terms is found unenforceable, the remaining provisions remain in full effect.

Questions about these terms? Email hello@paperwise.ai — we aim to respond within 2 business days.